A TikTok US energy outage precipitated a ‘cascading methods failure’ resulting in a number of bugs

In case your TikTok feed has felt just a little off recently, it is not simply you. TikTok says continues to be working to repair its service within the US following an influence outage at certainly one of its knowledge facilities that is precipitated “a number of bugs” within the app. TikTok customers have reported issues logging in and importing movies, in addition to unusual conduct from the “for you” algorithm. Creators have additionally seen that new uploads are seemingly getting o views or likes and that in-app earnings have disappeared.

“Since yesterday we’ve been working to revive our providers following an influence outage at a U.S. knowledge heart impacting TikTok and different apps we function,” the corporate wrote in a press release Monday. “We’re working with our knowledge heart accomplice to stabilize our service. We’re sorry for this disruption and hope to resolve it quickly.”

In a subsequent replace a number of hours later, the corporate mentioned that the facility outage had precipitated a “cascading methods failure” that’s nonetheless affecting the app and resulting in “a number of bugs,” together with these affecting view counts and cargo occasions. “Creators could quickly see ‘0’ views or likes on movies, and your earnings could seem like they’re lacking,” the corporate wrote in an replace on X. “This can be a show error brought on by server timeouts; your precise knowledge and engagement are secure.”

The assertion didn’t straight tackle reported points with the app’s advice algorithm. Since Sunday, customers have reported seeing a wave of generic movies flood their feeds, that are sometimes hyper-personalized. Different customers have reported seeing the identical few movies repeated over and over.

The problems come simply days after TikTok finalized a deal to spin off its US enterprise right into a separate entity largely controlled by US buyers. That timing hasn’t gone unnoticed by customers, lots of whom are already suspicious of the corporate pushing a phrases of service and privateness coverage within the hours after the deal was finalized. The issues affecting the app’s advice algorithm have additionally raised questions on TikTok USDS Joint Enterprise’s plans to “retrain” TikTok’s central function.

Replace, January 26, 2026, 4:18PM PT: This publish has been up to date to incorporate extra data from TikTok concerning the outage and bugs affecting customers.